What data we collect?
The electronic systems and software processes used to operate this website and collect certain personal data, the transmission of which is an integral part of Internet communication protocols.
This information is anonymous and not associated with specific persons. Such anonymous data may include the IP address of the PC/computer/laptop you use, in order to connect to the website and other parameters related to the user’s operating system and computer environment. The data is used to obtain anonymous statistics, exclusively, about the use of the website, checking the correct operation. The data are deleted immediately after processing. The data can also be used to ascertain any liability in cases of malicious attacks, against the website.
Member Account Information: When you create an account as a member or configure your profile on our website, we may ask you to provide us with certain personal information, such as: your username, your email address, your gender and your telephone number. After completing your registration, we recommend to keep your user ID and password confidential, and not to disclose them to third parties, and protect your user ID and password from access by unauthorized third parties. We would like to remind you that the use of the user ID or password is at your own risk, exclusively.
Order details: In case you create an order in our B2B online store, it is necessary to provide us the following data:
Why is your personal information collected?
The personal data requested through our online store are collected and processed for the following purposes:
1) To process your requests, including your registration on the Website and/or the completion of purchase orders.
2) To fulfill our relevant contractual obligations, such as the shipping of your order.
3) Under your consent, we can use your personal data to contact you, to find out about your level of satisfaction as a customer, but also to recommend products similar to those already provided, offers, invitations, etc. In case you choose to subscribe to our list, we can still send you Newsletters so that you will be the first to hear about our news. In the event that you do not wish us to contact you, you can at any time request the delete of your data, by completing the relevant contact form available through our website.
Personal data is processed fairly, legally and transparently, in accordance with the European General Data Protection Regulation (GDPR), also ensuring the confidentiality of information, data and user rights. DIMAS SA has taken all appropriate technical and organizational security measures for the confidentiality of your personal information.
DIMAS SA does not sell, rent or in any way dispose of your personal information to third parties. Only authorized employees have access to your transaction information and only when necessary. In particular, we may share your Personal Data with our authorized employees and partners (e.g. accounting office, courier for the delivery and/or purchased products, stores, credit card payment processors, IT system maintenance companies, etc.).
In addition, your personal data may be shared with any Public Authority, pursuant to its legal right, as well as with any competent body, in any case where the rights or property of our Company are threatened (e.g. electronic fraud, threat to personal safety of our website users, etc.).
Data Retention Time
Your personal data is kept for a period that is absolutely necessary to fulfill our contractual obligations, the management of the commercial relationship and the use of the services of our online store.
We keep your personal data for as long as the purposes for which they were collected remain in force, as mentioned above, and in any case according to the retention times determined by the applicable regulations.
What are your rights?
Right of access: You have the right to request and access your personal data, kept by us.
Right to update: You have the right to update, modify or even correct inaccurate personal data.
Right to erasure: You have the right to request the erasure or restriction of processing of personal data that concern you, at any time and for any reason without further explanation.
Right to objective protection: You have the right to object for processing of your personal data.
You can exercise your above rights with a simple request, filling out the contact form which is available through our online store.
Use for marketing purposes
The information you provide to DIMAS SA through the website, may also be used by DIMAS SA and selected third parties for marketing purposes. However, we will give you the opportunity to choose in advance whether or not you want your information to be used in this way.
Information Security and Quality
Our purpose is to protect your personal information and maintain its quality. We apply appropriate measures and procedures, such as, use encryption when transferring certain sensitive data, thus we can protect your data and maintain its quality.
Links to websites that do not belong to DIMAS SA
DIMAS SA site may contain links to other websites. DIMAS SA is not responsible for the personal data handling practices of these sites, nor for their content.